Help Center
Help Center›Max AI

How to Use AI Studio

Updated
Feature Availability User Permissions Time to Complete Skill Level
Launch, Grow, Scale and the free trial. Not available on Free Store owner, or any team member who can sign in to the dashboard. Colors & Styles also needs the Store settings & administration permission About 10 minutes Beginner

Summary

Overview: AI Studio is where you set up and review Max AI. You can edit what Max remembers about you and your store, set the colors and styles Max builds pages with, see and delete scheduled reports, review every action Max has taken (and undo some of them), see what Max can do, manage Ask Max, connect outside apps, and connect your store to Claude and ChatGPT.

Prerequisites:

  • A store on the Launch, Grow, Scale or free trial plan.

Step-by-Step Instructions

Step 1: Open AI Studio

  1. In the sidebar, click Max AI.
  2. Click AI Studio under it. If the sidebar is collapsed, click the AI Studio icon.
  3. The tabs are listed on the left. Click one to open it.

To go back to the chat, click Max AI or the back arrow beside it.

Step 2: Brain — what Max remembers

Brain holds the details Max remembers so its answers and work stay consistent.

  1. Under Your Profile:
    • User Information: Username and Nickname (your name as shown to Max AI).
    • Store Information: Store Name, Store Slogan and Industry. Max uses these for tone, context and store-specific suggestions.
    • Survey Questions: the answers you gave during onboarding and store setup.
  2. Under Saved memories, you see what Max has remembered from your recent chats, grouped by category. Items Max still needs show as Missing. To remove a memory, click its trash icon, then click Delete to confirm.
  3. Click Save to save changes to your profile and store information.

Step 3: Colors & Styles — the look Max builds with

Colors & Styles holds your store colors, fonts and button style. It's part of your Design Settings, and it's the look Max uses when it builds pages. Change the settings and check the live preview beside them.

You only see this tab if you have the Store settings & administration permission.

Step 4: Scheduled Alerts — reports Max sends you

Scheduled Alerts lists the reports Max sends you on a schedule.

  1. To create one, ask Max in the chat. For example, choose Insights and type "Every morning at 9, summarize my orders and new leads." The report arrives as a notification in your dashboard and as an email to your account email.
  2. Each alert shows ENABLED or DISABLED, its Schedule and its Scope.
  3. To stop an alert, click its trash icon (Delete), then click Delete in the Delete scheduled alert? window.

Step 5: Activity History — everything Max has done

Activity History lists every action Max AI has taken on your store, newest first.

  1. Choose Changes to my store to see only changes, or All activity to include look-ups and drafts.
  2. Type in Search by product or action… to find an entry.
  3. Click an entry to expand it and see You asked:, the Steps Max AI took and whether each step Changed your store or was Read-only.
  4. To undo a change, click Revert this change (or the undo button shown) when it's offered. If a change can't be undone, the entry says why.
  5. Click Open conversation to go to the chat where it happened.
  6. Click Export CSV to download the list, or Refresh to update it.

Step 6: Ask Max — voice settings and past questions

Ask Max holds everything for asking Max out loud: your past voice questions and every voice setting. See How to Use Ask Max.

Step 7: Tool Catalog — what Max can do

Tool Catalog lists each action Max AI can take, in plain words.

  1. Search with Search what Max AI can do… or filter with All areas.
  2. Each action shows Changes your store? and its Impact:
    • High: changes what customers see or buy, or is hard to undo.
    • Low: drafts or look-ups that leave your store untouched.
  3. Background helpers are grouped under Behind the scenes.

Step 8: Connectors — outside apps Max can use

Connectors lets you connect outside services (such as Zoho) so Max can use their tools. See How to Connect Apps to Max AI.

Step 9: MCP — use your store from Claude and ChatGPT

MCP opens a page titled Claude & ChatGPT. It holds the address you add to Claude or ChatGPT, the steps for each app, and a list of what those apps can ask about your store.

  1. Under Connect, click Copy to copy your store's address, then follow the steps for Claude or ChatGPT.
  2. Under What you can ask, click an area (Orders, Products, Store and so on) to see what the apps can do there and an example question to try.
  3. If you're the store owner, Connected apps lists every app that holds access, with a Disconnect button on each row.

Only the store owner can connect an app or disconnect one. See How to Connect Your Store to Claude and ChatGPT.

Verify It Worked

Success criteria:

  • Brain: after Save, your updated details show the next time you open the tab.
  • Scheduled Alerts: a deleted alert disappears from the list.
  • Activity History: after you revert a change, a new entry tagged Revert appears at the top of the list.

Troubleshooting

Common errors

  • "You don't have access to Design Settings. Ask the store owner to grant you the Design Settings permission.": ask the store owner to give you the Store settings & administration permission (the message calls it "Design Settings", but that is the permission it means).
  • "No scheduled alerts yet. Ask Max AI to create one.": you have no alerts yet. Ask Max in the chat to set one up.
  • "We couldn’t load your scheduled alerts.": click Try again.
  • "Could not delete the alert. Please try again.": try deleting it again.
  • "We couldn’t load activity right now. Please try again." or "We couldn’t load this list right now. Please try again.": refresh the page and try again.

Limitations & considerations

  • AI Studio is inside the Max AI section, so your dashboard sidebar menu is hidden while you're there. Click Max AI, then Dashboard, to get back.
  • Scheduled reports cover your orders and leads.
  • Not every change in Activity History can be reverted.

Next Steps & Related Resources

Need more help? For more information and assistance, please send an email to support@prosperna.com.

Last Updated: 10/14/2026