Shipping
Shipping methods, rates, store pickup and courier partners.
How to Connect Your Own J&T AccountIf you have your own J&T account, you can connect it with your J&T credentials. Your Standard Delivery bookings are then made on your own J&T account, and J&T bills you directly instead of Prosperna. Customers stop paying Prosperna's 3% service fee, and you can set your own markup or flat rates. If you leave this disconnected, your store keeps using…How to Connect Your Own Lalamove AccountIf you have your own Lalamove business account, you can connect it with your Lalamove API keys. Your Same Day Delivery orders are then quoted, booked and billed on your own Lalamove account and your negotiated rates, instead of Prosperna's. Customers stop paying Prosperna's 3% service fee, and you can set your own markup or flat rates. If you leave this…How to Offer Same Day and Scheduled DeliveryPhilippine stores can offer two Lalamove delivery methods:How to Set Up Manual Shipping and Shipping RatesUse manual shipping when you deliver orders with your own courier or rider instead of a Prosperna courier partner. There are two manual methods:How to Set Up Shipping for Your StoreSettings → Shipping is where you choose how your customers receive their orders. Each shipping method has its own card. You set up a method once (payment options, checkout text and pickup address), then switch it on or off from its card. Customers only see the methods that are switched on. The same page also has the Guest Checkout switch.How to Set Up Store PickupStore Pickup lets customers collect their orders from your store location instead of having them delivered. No shipping fee is added. You set the pickup instructions customers see at checkout and a pickup address for each store location. Customers can pay with Cash on Pickup when they collect the order.How to Set Up USPS ShippingUS stores can ship with USPS by connecting their own USPS Business Account. Customers see live USPS rates at checkout, and you buy and print the shipping label from the order. USPS charges the postage to your own USPS payment account. Prosperna has no USPS account of its own, so USPS only appears at checkout once you connect yours.How to Set Your Order Processing TimeOrder Processing Time is how long you need to prepare an order. When a customer schedules an order for later, checkout adds this time to the current time before offering the next available delivery or pickup slot, so nobody books a time you can't make.How to Ship with Prosperna's Courier PartnersProsperna has two courier partners for Philippine stores. Standard Delivery uses J&T, and Same Day Delivery uses Lalamove. By default, both run on Prosperna's own courier accounts, so you don't need a J&T or Lalamove account. Your customers see the delivery fee at checkout, and you book the rider from the order once it's ready to ship.