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How to Create Images with AI in the Media Library

Updated
Feature Availability User Permissions Time to Complete Skill Level
Philippine and US stores on Launch, Grow, Scale and the free trial. Not available on Free. AI tools use AI credits Store owner only About 5 minutes Beginner

Summary

Overview: Edit with AI turns an image in your Media Library into a new one. You can remove the background, improve quality or lighting, apply a filter, or put the product on a new background (a solid colour, your own picture, or one AI creates from your description). Every result is saved as a new image in your library, so your original stays unchanged.

Prerequisites:

  • A store on the Launch, Grow, Scale or free trial plan.
  • You are the store owner. Team members don't see Edit with AI.
  • An image already in your Media Library. See How to Upload and Organize Your Media.
  • Enough AI credits for the AI tools you want to use (see the table in Step 3). Filters and solid colour backgrounds don't need credits.

Step-by-Step Instructions

Step 1: Open the AI editor

  1. In the sidebar, click Media Library.
  2. Click the image to open its Details window, then click Edit Image.
  3. On the Preview, click Edit with AI.
  4. The Edit Image window opens with a Powered by AI label and four tabs: Magic Eraser, Enhance, Filters and Background.

Step 2: Choose what to do

Remove the background (Magic Eraser)

  1. Open the Magic Eraser tab and click Magic Eraser.
  2. For best results, use a photo with clear contrast between the subject and background, good lighting with few shadows, and a single main subject.

Improve the image (Enhance)

  1. Open the Enhance tab.
  2. Click Image Quality to sharpen and improve the image, or
  3. Click Lighting, choose a style (Golden Hour, Cinematic, Studio Lighting, Spotlight, Light Source Left, Light Source Right or Light Source Rear), then click Apply Lighting.

Apply a filter (Filters)

  1. Open the Filters tab.
  2. Use the arrows to browse and click a filter: Original, Vintage, Black & White, Sepia, Dramatic, Warm, Cool, Fade, Vibrant or Soft.
  3. Click Save to keep it (see Step 4).

Change the background (Background)

  1. Open the Background tab and choose one of three options:
    • Color: pick a colour next to Solid Background: and click Apply. You see Background applied successfully. The colour fills the see-through parts of the image, so remove the background with Magic Eraser first. Then click Save (see Step 4).
    • Custom: under Upload your own background image., add a PNG, JPG or WebP picture up to 10 MB, then click Apply.
    • AI: under Describe the background you want., type a description (for example, "A minimalist white studio backdrop with soft shadows") and click Generate with AI.

Step 3: Wait for the result

While an AI tool works, the preview shows a message such as Removing background..., Enhancing image... or Generating background... and "This may take a while...". The other tools are disabled until it finishes.

AI tools need a minimum AI credit balance to start:

Tool Minimum AI credits needed
Magic Eraser 7
Image Quality 52
Lighting 14
Custom background 14
AI background 14

Magic Eraser, Image Quality, Lighting, Custom and AI results are saved to your Media Library automatically. A window appears, for example Background Removal Complete, Image Enhancement Complete or Background Replacement Complete, with a preview. Click Continue AI Editing to keep working on the new image.

Step 4: Save filter and colour changes

Filters and Color backgrounds aren't saved automatically.

  1. Check the Preview. Click Reset to go back to the image you started with.
  2. Click Save. The button shows Saving...
  3. You see Successfully saved all changes.

The saved image is named edited- followed by a number and the original title.

Verify It Worked

Success criteria:

  • A new image appears at the top of your Media Library. The original image is still there.
  • For AI tools, you saw a "Complete" window and a message such as Successfully completed background removal.
  • Your AI credit balance went down after using an AI tool.

Troubleshooting

Common errors

  • "You have no AI credits." or "Insufficient AI credits. Top up at least 14." (the number depends on the tool): click Top Up Now to buy more credits. See How to Buy AI Credits.
  • "Failed to remove image background. Please try again.", "Failed to enhance image", "Failed to replace background" or "An unexpected error occurred while processing the image.": try again. If it keeps failing, try a different image.
  • "Feature disabled due to image access restrictions" or a message asking you to re-upload the image: this is an older image the editor can't open. Download the image, upload it again, and edit the new copy.
  • "Failed to save processed image to Media Library" or "Failed to save edited image": the result couldn't be added to your library. Check that you haven't reached your storage limit, then try again.
  • I don't see Edit with AI: only the store owner can use it. Log in with the store owner's account.
  • Generate with AI is greyed out: type a description of the background first.
  • Save is greyed out: you haven't changed the image yet, or an AI tool is still working.

Limitations & considerations

  • AI tools work on images only, not videos or documents.
  • Each saved result is a new image and uses storage. Delete the versions you don't need (see How to Delete Media from Your Library).
  • Using an AI tool deducts AI credits from your store's balance.
  • AI results can vary. If you don't like a result, run the tool again or try a different option.
  • Closing the window discards unsaved filter and colour changes. AI results already saved stay in your library.

Next Steps & Related Resources

Need more help? For more information and assistance, please send an email to support@prosperna.com.

Last Updated: 10/09/2026